
Learn the essentials of social media management, from crafting compelling content and engaging communities to understanding platform algorithms and moderation policies. You'll gain practical skills to build and protect a brand's online presence.
Social Media Algorithms
After this session, you'll be able to explain how social media algorithms decide what content users see and how to influence them.
300 min
Brand Voice Essentials
After this session, you'll be able to identify and begin developing a consistent brand voice for social media.
5 min
Social Media Community Mastery
After this session, you'll be able to describe effective community management techniques and basic crisis response strategies.
5 min
Social Media Calendar Essentials
After this session, you'll be able to understand the essential elements of a social media content calendar and how to use one.
5 min
Content Moderation Mastery
After this session, you'll be able to explain the importance of content moderation and identify different types of problematic content.
5 min
Explain how social media algorithms influence content visibility and engagement.
Develop a distinct and consistent brand voice for various social media platforms.
Create and utilize a content calendar for strategic social media planning.
Implement effective community management techniques, including handling positive and negative interactions.
Understand the core principles and necessity of content moderation.
Identify different types of problematic content and appropriate moderation responses.
Apply storytelling techniques to create engaging social media content.