Platform Power: ServiceNow & Salesforce Dev
Learn the core development principles for two leading enterprise platforms, ServiceNow and Salesforce. Discover how to build custom applications, automate workflows, and extend functionality using both low-code and pro-code tools.
Sessions
Enterprise Platforms Intro
After this session, you'll be able to explain what low-code/pro-code enterprise platforms are and why major companies use them.
5 min
ServiceNow Client-side Automation
After this session, you'll be able to explain the difference between UI Policies and Client Scripts and when to use each for client-side automation in ServiceNow.
5 min
ServiceNow Server-Side Logic
After this session, you'll be able to explain what Business Rules and Script Includes are and when to use them for server-side logic in ServiceNow.
5 min
Salesforce Data & Flow
After this session, you'll be able to identify Salesforce's core data model components and explain how to automate processes using Salesforce Flow.
5 min
Apex & Governor Limits
After this session, you'll be able to explain when to use Apex and Triggers for complex server-side logic in Salesforce and understand Governor Limits.
5 min
UI & Integrations
After this session, you'll be able to identify modern UI development approaches and key integration methods for both ServiceNow and Salesforce.
5 min
Platform Admin & Deployment
After this session, you'll be able to explain basic administration concepts and the deployment process for changes in both ServiceNow and Salesforce.
5 min
What you'll achieve
Understand the core architecture and purpose of ServiceNow and Salesforce.
Differentiate between client-side and server-side scripting in ServiceNow.
Implement basic workflow automation using ServiceNow Flow Designer and client scripts.
Develop server-side logic in ServiceNow using Business Rules and Script Includes.
Design and automate business processes in Salesforce using Flow.
Write basic Apex code for triggers and classes in Salesforce.
Comprehend the fundamentals of UI development (e.g., LWC, UI Builder) and integrations for both platforms.
Identify key administration and deployment concepts for both platforms.